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Shipping and Delays

While I strive to meet production deadlines promptly, please be aware that once your package has been mailed, delivery times are beyond my control. I understand the frustration of delays, and I appreciate your patience during this time of slower shipping. Rest assured, I empathize with your concerns, and I'm here to help.

At checkout, you'll find several shipping options to facilitate a smoother process for you. While less expensive, Ground Advantage is also going to be slower than the other options.

The delivery times for USPS Ground Advantage are 2-5 business days based on the distance and destination, and it does not offer guaranteed delivery within a specific timeframe. On the other hand, USPS Priority Mail is a faster shipping service compared to USPS Ground Advantage.

You will receive a tracking number for any shipping option you choose.

After tracking a package on the USPS Tracking web site: https://tools.usps.com/go/TrackConfirm you may register to receive Text or Email Tracking on a tracking number. You may elect to receive all past tracking activity on your package or all future tracking activity on your package.

I sincerely want you to receive your order right away. Nevertheless, refunds will not be granted if your order does not reach its destination within the expected time.

To file a claim on a missing package with the USPS you may use the following link: https://www.usps.com/help/claims.htm

If your order is a Christmas gift that is not going to reach its destination by its expected date, I have created a card that you may print or email to let the recipient know that you were thinking of them, and they can expect a fun surprise soon! Just click to link and print.

While I try to process orders within 2 business days, once the package is shipped, it is in the hands of the carrier.

Typically my turnaround is quick. Once the order is placed, most likely it cannot be changed or cancelled unless you catch the error right away. Do reach out as soon as possible if there is a problem, and I will do my best to correct if it has not gone to production.

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